We answer the test call from your lift autodialler
We monitor EN 81-28 lift emergency telephone 3-day test calls, so you don’t have to.
Keep your lift emergency communication systems under control with simple, reliable monitoring of automatic lift alarm test calls. For just £99 per year per lift, LiftCallWatch receives, records, and checks the regular test calls made by your lift autodialler.
Under EN 81-28, lift emergency telephones should make regular automatic test calls to confirm that the lift alarm communication system is working correctly. If your lift fails to make its expected test call within the required three-day test call window, LiftCallWatch sends an email alert to your nominated property manager, managing agent, facilities team, landlord, or responsible person.
Test-call frequency can also be configured for more frequent monitoring, down to as little as hourly checks where required.
Why monitor lift emergency telephone test calls?
Emergency lift telephones are often overlooked until someone is trapped in a lift and needs help. A missed lift alarm test call may indicate:
- a faulty phone line
- a failed SIM card
- disconnected lift alarm equipment
- autodialler failure
- poor signal or communication issues
- a wider lift emergency telephone fault
LiftCallWatch gives you a simple, low-cost way to monitor every lift emergency telephone and identify missed test calls before they become a serious safety or compliance issue.
Simple lift alarm monitoring with no software to install
There is no complex software, dashboard, or expensive contract. Your lift emergency telephone simply calls our monitoring number. LiftCallWatch logs each successful lift alarm test call and automatically checks that the next scheduled call arrives on time.
When a test call is missed, we send a clear email alert so the issue can be investigated quickly.
Ideal for property and lift maintenance teams
LiftCallWatch is designed for:
- property managers
- managing agents
- facilities management teams
- landlords
- building owners
- lift maintenance companies
- responsible persons
Whether you manage one lift or a portfolio of buildings, LiftCallWatch provides dependable EN 81-28 lift emergency telephone test call monitoring without unnecessary complexity.
First month free trial. £99 per year thereafter.
Start monitoring your lift emergency telephone test calls today.



